Village de Montmarsis rent TERMS AND CONDITIONS

Reservation and payment Reservations only become definite on payment of the first instalment of 30%. This instalment must be paid within 14 days of receipt of the reservation documents. When the payment has been received, we will send you a confirmation of the reservation. The balance must be paid 14 days before the day of arrival.

Village de Montmarsis reserves the right to refuse reservation requests at all times, without giving any reasons.

Availability of the holiday house. The holiday house will be available from 4 p.m.on the day of arrival until 10 a.m.on the day of departure.

Damages. Should there be any damage, etc. we trust that you will notify the manager. Missing or broken items will be settled on your departure according to an inventory (present in the holiday house). If there is damage or the house has not been left in a tidy state, these costs will be send to you by bill.

State of the holiday house on departure We assume that you will leave the holiday house in the state that you found it on your arrival. You are requested to leave it in a neat and tidy condition (swept). Do not leave behind any dishes, food, full dirt bins, refuse bags, etc.

Smoking. It is forbidden to smoke in the holiday houses.

Park regulationsThe park has rules (to be found in the documentation folder of the holiday house). Every lessee must observe these rules. The following, among others, is not allowed: - pitching tents or parking caravans -causing noise nuisance - parking cars other than in the designated parking area - letting dog(s) run loose.

LiabilityVillage de Montmarsis accepts no liability for the following: - theft, loss or damages, of whatever nature, during or as a result of the stay in the park - letting technical equipment and the technical supplies to the park become or rendering it (temporarily) inoperable and failing completely. The lessee and those accompanying him or her are severally liable for all loss and/or damages that may occur for Village de Montmarsis and/or any third party as a direct or indirect result of their stay, notwithstanding whether it was caused by their action or omission or of third parties who are present in the park due to them. We recommend that you obtain legal liability insurance and/or travel insurance covering this liability.

Complaints.Notwithstanding all care by Village de Montmarsis it may still be that you have a justified complaint. You must notify the park manager locally of this complaint. This is to allow the latter to solve all matters immediately. If the complaint is not dealt with satisfactorily, you have maximum of one month after leaving the park to submit the complaint in writing, following which you will receive a written report within one month.